Case studies
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Super league side Bradford Bulls began
using the IRIS TALENT Sport ticketing and customer relationship
management system in 2003.
The system is helping the Bulls to be
more focused in their marketing, resulting in increased sales.
Read Bradford Bulls case
study
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In January 2007, Chester Race Company
bought IRIS TALENT Sport to launch a new and improved
ticketing service, reduce administration costs and streamline their
corporate sales and hospitality operations.
Read Chester Race Company
case study
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Leicester Tigers Rugby Club began
using the IRIS TALENT Sport system in 1998.
Since then, the system has helped the
Club to manage their
ticketing processes more efficiently, benefitting both the club and
its supporters. IRIS TALENT Sport’s in-built CRM functionality has
also helped the Club build up a better understanding of their
supporters, helping them be more targeted in their sales and
marketing campaigns.
Read Leicester Tigers Rugby
Club case study
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Rangers Football Club began using the
IRIS TALENT Sport ticketing and customer relationship management
(CRM) system in 2005 with three goals in mind - to reduce
operational costs, to improve the service for supporters
and to drive sales of tickets, hospitality and merchandise.
Read Rangers Foootball Club case
study
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Other sectors using IRIS TALENT solutions
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UK-based clothing supplier, Simon
Jersey, is launching a new web store using the latest ecommerce
technology.
Offering automated sales order
processing and a dynamic self service and CRM suite, the system
will help Simon Jersey to drive their sales and marketing
opportunities, offer new and improved services to their customers
and reduce their administrative costs.
Read Simon Jersey case
study
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Alfred Dunhill Ltd has launched an online store, powered by the
IRIS TALENT eBusiness software, which links in real-time to their
back office systems and includes an in-built CRM suite.
The 2-in-1 CRM and eBusiness system is helping the retailer to
understand more about their customers’ buying preferences, drive
their sales and marketing opportunities and improve the service
they offer to their customers.
Read Alfred Dunhill case
study
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Churchill China needed to take its
business online in order to keep pace with a changing marketplace.
With IRIS TALENT eBusiness, Churchill China has gained savings in
administration of about 15 minutes per order received.
Read Churchill China case
study
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Customer contract wins
Castleford Tigers make a
conversion to IRIS TALENT Sport
Coventry City FC launches
smart ticketing scheme
Stadium Management Company
selects IRIS TALENT Sport
Hull Kingston Rovers
capitalise on promotion with IRIS TALENT Sport
Ipswich unfurl flagship loyalty
scheme
Liverpool FC score with online
ticketing
Man City get their fans in
focus
Panathinaikos FC goes live
with IRIS TALENT Sport
IRIS TALENT Sport gives
Blades cutting edge for Premiership campaign