IRIS TALENT CRM is designed for companies running ERP and
financial systems on the IBM System i platform.
Developed for the sports and Leisure industry, IRIS TALENT CRM
pulls sales, accounts and stock information into a single CRM
front-end in real-time.
This powerful customer relationship management system:
- Stores customer contact details,
correspondence and contracts
- Pulls data from your accounts, sales and web
systems and links it to the appropriate customer
- Delivers comprehensive, real-time
reporting and opportunity management, accessible on the
road
- Provides work-flow tools to manage activities,
complaints, correspondence and more
IRIS TALENT CRM tackles the common business problem of
mission-critical IT systems - accounts, ERP, web, warehouse etc -
being run as separate applications and eliminates the
inefficiencies of having islands of information and the frustrating
delays experienced by your users as they wait for data to be
updated.
How can using IRIS TALENT CRM benefit your business?
IRIS TALENT CRM has increased the volume of calls we can handle,
making our customers services team one of the most efficient
amongst all Electrolux UK businesses.
Electrolux Outdoor Products
- Build loyalty through improved customer
service standards
- Gain the information and the tools you need to
be truly targeted in your marketing
- Drive sales by identifying and managing
opportunities
- Share information across the company
- Reduce administration by automating
time-consuming tasks
By coordinating all the information you hold from disparate
sources, IRIS TALENT CRM enables your sales, marketing and customer
service staff to access a clear, unified view of what your
customers have bought and of their relationship with your
company.
Customers
Originally designed with
the sports and leisure industry in mind IRIS TALENT CRM
is now widely used throughout not only this sector but many retail,
manufacturing and distribution organisations too.